Ironback

Ironback.ai provides embedded AI operations specialists to specialty service contracting companies - fire sprinkler inspection, commercial HVAC, biohazard cleanup, generator service, marine diesel repair, and roughly 20 other trades. Rather than selling software licenses, the company assigns a dedicated specialist who sits inside the client's organization and manages the full AI automation stack across seven operational areas.

Those areas cover call handling (including after-hours AI voice agents), photo-based estimating, digital job documentation, automated quote and review follow-ups, dispatch scheduling and route optimization, compliance monitoring, and parts inventory tracking with low-stock alerts. The specialist handles implementation, ongoing tuning, and weekly KPI reporting.

The service targets contractors in the $2M-$15M revenue range with 25-50 employees - businesses large enough to feel back-office pain but typically too small to hire dedicated operations or technology staff. Integrations span 67+ platforms including ServiceTitan, Jobber, BuildOps, and InspectPoint.

Pricing follows a three-phase structure: a $7,500 two-week assessment audit, a four-month build phase at $3,500/month, then ongoing operations at $2,500/month. Ironback reports results like a 258% increase in after-hours bookings for one client (58 to 208 monthly) and same-day invoice completion replacing 6-12 day cycles.

Founded in 2025 by Andrew Swiler, the company runs client data on private on-premises infrastructure rather than cloud services, with contractual restrictions preventing AI providers from training on client data