Rallied AI

Name: Rallied AI
Brand: rallied.ai
Availability: OutOfStock

AI technician for MSPs

Rallied is an AI-powered platform that takes over routine IT support work for Managed Service Providers. Rather than triaging tickets or suggesting next steps, it connects directly to PSA, RMM, and identity management systems to execute fixes autonomously — handling password resets, account unlocks, mailbox permissions, security group changes, and user onboarding/offboarding.

The integration list covers the core MSP stack: ConnectWise, Autotask, HaloPSA, and SuperOps on the PSA side; Datto RMM and NinjaRMM for endpoint management; M365, Entra ID, Okta, JumpCloud, and Google Workspace for identity; plus IT Glue, Hudu, and Atlassian for documentation and ticketing. It operates within Slack, Teams, or directly inside the PSA, so it fits into existing workflows without requiring a separate interface.

Rallied targets growing MSPs that deal with 200-400 L1/L2 tickets per month — the kind of repetitive volume that ties up technicians for 50-100 hours monthly. The platform deploys within a week, requires no training datasets or dedicated administrator, and comes with a 30-day trial supported by a forward-deployed engineer.

The MSP market has seen a wave of AI tools that promise automation but mostly add dashboards and recommendations. Rallied positions itself against that trend by focusing narrowly on execution - connecting to real systems and closing tickets without human intervention.

rallied.ai

Category AI & Machine Learning

Monthly Traffic Not specified

Language English

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Rallied AI

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